Shipping & Return
Fast, secure delivery with hassle-free returns
Shipping Information
We're committed to getting your Suitique Designs pieces to you safely and promptly. All orders are carefully packed to ensure your items arrive in perfect condition.
Domestic Shipping (India)
Standard Delivery
Free Shipping over ₹1,499Pan-India delivery via trusted courier partners
Delivery Time: 5-7 business days
Express Delivery
₹499Priority delivery in major metros
Delivery Time: 2-3 business days
International Shipping
We ship worldwide! International orders are processed and shipped within 3-5 business days.
Delivery Time: 7-14 business days (depending on destination)
Shipping Cost: Calculated at checkout based on weight and destination
Customs: You may be responsible for customs duties and taxes. Please check your local regulations.
Insurance: All international shipments are insured against loss or damage
Order Processing Timeline
Order Confirmed
Immediately after checkout. Confirmation email sent with order details.
Processed & Packed
2-3 business days. Handled with utmost care and packed in premium packaging.
Shipped
Tracking link sent via email. You can monitor delivery in real-time.
Delivered
5-7 business days (domestic). Signature confirmation upon delivery.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number and link. You can use this to monitor your shipment in real-time.
Tip: Save your order number and tracking number. This will help our support team if you have any delivery questions.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy, we offer a 30-day money-back guarantee.
Return Eligibility
- •Items must be in original, unworn condition
- •All original tags and packaging must be intact
- •No signs of wear, stains, or damage
- •Custom/made-to-order items cannot be returned unless defective
- •30 days from date of delivery
How to Initiate a Return
- 1.Email thesuitiquedesignstudio@gmail.com with your order number
- 2.Include 2-3 photos of the item and packaging
- 3.Receive a prepaid return shipping label
- 4.Ship the item back in original packaging
- 5.Refund processed within 7-10 business days of receipt
Refund Timeline
In Transit: 3-7 business days
Inspection: 2-3 business days
Refund Issued: 1-2 business days
Defective or Damaged Items
If you receive a defective or damaged item, contact us immediately within 14 days of delivery. We'll provide a replacement or full refund at no cost to you.
What to do: Email clear photos of the defect to thesuitiquedesignstudio@gmail.com with your order number.
International Returns
For international orders, return shipping costs are your responsibility unless the item is defective. However, we provide a prepaid return label for the first return.
Please contact thesuitiquedesignstudio@gmail.com for specific return instructions for your country.
Shipping & Returns FAQs
Can I change my delivery address after ordering?+
Yes, if your order hasn't been shipped yet. Contact thesuitiquedesignstudio@gmail.com immediately with your order number and new address.
What if my package is lost or damaged in transit?+
All shipments are insured. Report any damage or loss immediately to thesuitiquedesignstudio@gmail.com with photos. We'll file a claim and send a replacement at no cost.
Do you ship to PO boxes?+
We ship to physical addresses only. We cannot deliver to PO boxes. Please provide your complete residential or commercial address.
How long before my refund appears in my account?+
Refunds are processed within 7-10 business days of us receiving your return. However, your bank may take an additional 3-5 business days to credit your account.
Need Help?
Our customer care team is ready to assist with any shipping or return questions.
Email: thesuitiquedesignstudio@gmail.com
Phone: +91 9811388318
Hours: Monday - Saturday, 10 AM - 6 PM IST